I was able to find the Precious Moments figurine entitled Dashing through the Snow with Christmoose Cheer Precious Moments Figure at Dreams And Rainbows. After placing the order, Dreams and Rainbows contacted me and advised the box for the figurine had been damaged, giving me the opportunity to cancel the order if I wished. I truly appreciated their honesty, and after confirming the figurine itself was not damaged, I asked that they proceed with the order. I received the package quickly, well packaged. As they had noted, the figurine itself was in perfect condition, and a nice surprise for my daughter on Christmas morning. I am very satisfied with the customer service I received for this purchase!
Hi Janet and Happy New Year!
First, thank you so much for your understanding of the damaged box. We strive to be as transparent as possible, even if it means we lose a sale :)
With that being said, we are thrilled that the order was a nice surprise for your daughter!
Your 5* rating and compliments on our small shop made my day!
Sincerely,
Tracy